Information We Collect

Personal Information You Provide

When you sign up for our programs or contact us, we collect details like your name, email address, phone number, and postal address. If you're enrolling in a course, we also ask about your educational background and professional experience to better tailor our programs.

Information Collected Automatically

Our website gathers technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our pages. We use cookies and similar tracking technologies to understand user behavior and improve our platform.

Payment Information

When you pay for our courses, we collect billing details. However, your credit card information goes directly to our payment processor — we don't store it on our servers.

How We Use Your Information

• Delivering educational content and managing your enrollment in our financial modeling programs
• Communicating with you about course updates, schedules, and important changes
• Processing payments and maintaining billing records
• Sending relevant educational resources and information about upcoming programs
• Analyzing website usage to improve our services and user experience
• Complying with legal obligations and responding to regulatory requests

Data Sharing and Disclosure

We don't sell your personal information. But we do share it with certain third parties to keep our business running:

Service Providers

We work with companies that help us deliver our services — payment processors, email platforms, cloud storage providers, and analytics tools. These partners only access information needed to perform their specific functions and are bound by confidentiality agreements.

Legal Requirements

Sometimes we're required to disclose information to comply with Australian law, respond to legal processes, or protect the rights and safety of our students and staff.

Business Transfers

If falmorient undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you if this happens.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

To exercise any of these rights, contact us at info@falmorient.org. We'll respond within a reasonable timeframe and verify your identity before processing your request.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or destruction. Our security measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure cloud storage with access controls and regular backups
• Regular security audits and vulnerability assessments
• Staff training on data protection and confidentiality
• Multi-factor authentication for internal systems

No system is completely secure, though. While we work hard to protect your data, we can't guarantee absolute security.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy. Here's a general breakdown:

After these periods, we securely delete or anonymize your information unless we're legally required to keep it longer.

Cookies and Tracking

Our website uses cookies — small text files stored on your device that help us remember your preferences and analyze site usage.

Types of Cookies We Use

• Essential cookies that enable basic site functionality
• Performance cookies that help us understand how visitors use our site
• Functional cookies that remember your preferences and settings

You can control cookies through your browser settings. Blocking cookies may affect your experience on our site, though.

International Data Transfers

Some of our service providers are based outside Australia, which means your data may be processed in other countries. When this happens, we ensure adequate protections are in place through contractual safeguards and compliance with cross-border data transfer requirements under Australian privacy law.

Countries where your data may be processed include the United States and the European Union, where our cloud hosting and email service providers operate.

Children's Privacy

Our services are designed for adults pursuing professional development in financial modeling. We don't knowingly collect information from individuals under 18. If we discover we've inadvertently collected such data, we'll delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The date at the top of this policy shows when it was last updated. We encourage you to review it periodically.

Complaints and Disputes

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).